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Male, 31 year, born on 18 August 1993
Bishkek, not willing to relocate, not prepared for business trips
Superviser, Sommelier, FO agent
Specializations:
- Tourism manager
Employment: full time
Work schedule: full day
Work experience 4 years 11 months
August 2016 — May 2017
10 months
Fairmont Resorts, Acoor Group
UAE
Hotels, Restaurants, Food Service Industry, Catering... Show more
Pantry Incharge , Room service
• Maintain all restaurant equipment and records and ensure compliance to all standards and perform work according to hotel policies and procedures.
• Supervise all kitchen and dining room activities and ensure optimal quality of all production and coordinate with Responsible for assigned sales targets (monthly, quarterly and annually).
• guests to maintain optimal level of customer satisfaction and analyze all customer requirements and provide efficient response.
• Maintain knowledge of any items that the kitchen may be running out of
• Check prepared orders for accuracy and portion and ensure that they are served in a time efficient manner.
• Prepare drinks according to customers’ instructions and serve then in a timely manner.
• Assist cashiers in preparing checks for served meals and deliver checks to customers.
• Take payment in exchange of services rendered and tender any change.
January 2013 — May 2016
3 years 5 months
``Lotte Hotel Resorts'' Hotel
Moscow
Head Waiter, Sommelier
Maintains staff by recruiting, selecting, orienting, and training employees; developing personal growth opportunities.
Accomplishes staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results; conducting training; implementing enforcing systems, policies, and procedures.
Maintains safe and healthy work environment by establishing and enforcing organization standards; adhering to legal regulations.
Completes operations by developing schedules; assigning and monitoring work; gathering resources; implementing productivity standards; resolving operations problems; maintaining reference manuals; implementing new procedures.
Controls expenses by gathering and submitting budget information; scheduling expenditures; monitoring variances; implementing corrective actions.
Provides quality service by enforcing quality and customer service standards.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications.
Contributes to team effort by accomplishing related results as needed.
May 2012 — January 2013
9 months
Moscow, moscow.swissotel.com
Hotels, Restaurants, Food Service Industry, Catering... Show more
Bartender/waiter
Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
Interact with customers, take orders and serve snacks and drinks
Assess customers’ needs and preferences and make recommendations
Mix ingredients to prepare cocktails
Plan and present bar menu
Check customers’ identification and confirm it meets legal drinking age
Restock and replenish bar inventory and supplies
Stay guest focused and nurture an excellent guest experience
Comply with all food and beverage regulations
About me
Customer service skills,Good comunication skills,Wine Trainings,Restourant Academy(Award) Team Management, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Microsoft Office,Micros,Opera,Good experience.Se
Higher education
2016
Kyrgyz State Technical University
Energy networks and systems, Engineer
Languages
Citizenship, travel time to work
Citizenship: Kyrgyzstan
Permission to work: Kyrgyzstan
Desired travel time to work: Doesn't matter